Team Coordinator (m/f/d) KIAA

Are you up for a change?

Then change your perspective internally and take on the challenge of a new task! We are looking forward to receiving your application.

The advertised vacancy is for a post in LC6.

You are responsible for the professional guidance and development of employees in the KIAA division
You ensure that orders are processed on time and manage customer-specific orders
You monitor the internal process chain to ensure that agreed-upon service and delivery deadlines are met
You are responsible for the planning, coordination, and implementation of customer-specific logistics solutions
You will lead the technical coordination of communication with freight forwarders, customers, Sales, and internal departments
You are responsible for handling and escalating customer complaints, as well as developing sustainable improvement measures
You will identify opportunities for optimization and standardization in customer requirements
You will support the implementation of new customer requirements, processes, and service offerings
You ensure close collaboration with related departments such as the control center, operations, sales, customer service, and IT

5–8 years of experience in logistics, customer service, shipping management, or customized order fulfillment
Experience in a technical leadership or coordination role
Experience handling complex customer requirements and logistics processes
Very good knowledge of ERP systems (SAP S/4HANA, SAP EWM, or comparable)
Completed business or logistics training, ideally with further education in logistics or supply chain management
Very good understanding of end-to-end logistics processes
Strong customer and service orientation
Strong analytical and business acumen
Experience managing complex customer orders
Communication and negotiation skills
Strong decision-making skills and a high degree of personal responsibility
Ability to prioritize tasks in a dynamic environment
Strong ability to coordinate between Sales, the customer, and Operations
Process and quality awareness
Ability to standardize and scale recurring customer requirements

Variety of tasks and responsibilities & plenty of scope for ideas
Value-based family business
Global player with flat hierarchies
Flexible working hours models & home office
Work life balance due to the possibility to swap shifts
Social benefits and discounts such as job train ticket & private parcel acceptance
Personnel development, onboarding & individual support
Annual international soccer- & volleyball tournament
Public transport connection directly at station „Lapp Kabel“
Sports- & health activities and healthy canteen
Consulting in social and care services

U.I. Lapp GmbH · Schulze-Delitzsch-Street 25 · 70565 Stuttgart

Please submit your CV along with your application. We would very much welcome a covering letter explaining your motivation and interest in the role.

We are happy to answer any questions you may have in advance