Digital Workplace Engineer (m/f/d) – M365 Collaboration & Adoption
Are you up for a change?
Your tasks
- User Adoption & Enablement:
Development and implementation of adoption & change concepts for M365 services
Planning and execution of enablement formats (workshops, trainings, webinars, learning paths)
Creation of target group-oriented communication and training materials (guides, videos, FAQs) - Copilot for Microsoft 365:
Supporting the implementation and continuous development of Copilot for M365
Supporting business departments with use case definition, best practices, and value proposition development
Further developing Microsoft 365 Copilot, Copilot Studio, and Workplace Agents
Supporting AI use cases and automation scenarios
Establishing best practices and governance models
Collaborating closely with IT Security, Data Protection, and Compliance teams to ensure the secure use of Copilot - M365 Collaboration & SharePoint:
Consulting on modern collaboration scenarios with Microsoft Teams, SharePoint Online, and OneDrive
Design and optimization of information and collaboration structures (e.g., team, channel, and SharePoint concepts)
Support for standardization and governance of M365 collaboration services - Digital Workplace Development:
Participation in the strategic development of the digital workplace portfolio
Close collaboration with ServiceNow / ITSM (service catalogs, self-service, adoption building blocks)
Interface between IT, business units, and other stakeholders (HR, communication, security) - AI Workplace & Innovation:
Further development of the AI Workplace based on the Microsoft 365 ecosystem
Evaluation of new Microsoft AI technologies and identification of suitable use cases
Support for pilot projects, rollouts, and success measurement
Your profile
- Completed studies in (business) computer science, media, communication, or a comparable qualification
- Several years of experience in the Microsoft 365 collaboration environment (Teams, SharePoint Online, OneDrive)
- Practical experience with user adoption, enablement, or change management in the IT or digital workplace context
- Very good understanding of Microsoft 365 Copilot, Copilot Studio, and generative AI technologies in an enterprise environment (use cases, opportunities, and limitations)
- Solid general knowledge of the M365 platform (architecture, basic security, governance approaches)
- Strong communication and presentation skills – also for non-technical target groups
- Structured, independent working style as well as a high level of service and solution orientation
- Very good German and English skills, written and spoken
It would be an advantage to have experience with:
- Experience with adoption frameworks (e.g., the Microsoft Adoption Framework)
- Experience with Copilot Studio or AI Agents
- Knowledge of ServiceNow (Employee Center, Digital Workplace, ITSM)
- Experience with Copilot Studio or AI Agents
- Knowledge of the Microsoft Power Platform
- Microsoft certifications in the Microsoft 365, Copilot, Power Platform, or Azure ecosystem
- Experience working in international or global IT environments
- Basic understanding of data protection (GDPR) and information security within the Microsoft 365 environment
Good reasons for LAPP
- Variety of tasks and responsibilities & plenty of scope for ideas
- Value-based family business
- Global player with flat hierarchies
- Flexible working hours models & home office
- Work life balance due to the possibility to swap shifts
- Social benefits and discounts such as job train ticket & private parcel acceptance
- Personnel development, onboarding & individual support
- Annual international soccer- & volleyball tournament
- Public transport connection directly at station „Lapp Kabel“
- Sports- & health activities and healthy canteen
- Consulting in social and care services